Financial Assistance

The Pancare Foundation supports patients, carers and families who have been affected by the diagnosis of an Upper GI cancer and who are experiencing financial difficulties. Our website provides direct information and links to finding financial support and assistance within Australia.

Pancare can provide financial assistance to patients and their carers so they can access specialist medical services for treatment of pancreatic, liver, biliary, oesophageal and stomach cancer. A reimbursement or allocation of funds is provided to approved patients and carers (escorts) to assist with the cost of travel and accommodation in order to access specialist medical services that are located more than 50km from their home.

Any enquiries, please email info@pancare.org.au or call 1300 881 698

To find out what assistance is available in your state, please click one of the following options below.

Cancer Council

Cancer Councils in Australian states and territories offer a range of financial assistance programs that vary between states. One of these is the financial assistance grant, which can assist people affected by cancer with their living expenses. These are one off payments of $200 – $500, that are subject to each state’s own eligibility criteria.

Some Cancer Councils also provide free financial counselling or interest free loans. The staff on 13 11 20 can explain how to access these grants in your state and territory as well as what support programs are available for people affected by cancer. When a patient is referred to a service, a case manager will call the patient requesting further details including some financial information to determine eligibility.

Cancer Council offer a legal and financial Pro Bono program (managed by Cancer Council NSW) which is means tested and can connect eligible patients to the following services:

Legal Referral Service

  • Preparation of wills, power of attorney
  • Financial hardship – accessing superannuation, insurance claims and debt issues
  • Employment issues

Financial Planner

  • Debt management
  • Retirement planning
  • Centrelink payments
  • Superannuation and more

Workplace advice service

  • Able to assist with the transition back to work, after/during treatment

Small business advice service

  • Tax issues
  • Appointing a caretaker
  • Business debts and more

Click here for referral information and to find out if you are eligible.

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NSW / ACT

Emergency Financial Assistance

Cancer Council NSW provides financial support to people that have been directly affected and financially disadvantaged by cancer. A payment is made once only.

Funds are provided as a form of bill payment, emergency food or fuel vouchers for transport to treatment.

To find out how to qualify for the Emergency Financial Assistance contact the social worker of your treatment centre.

Financial Counselling is a free community service. To find a financial counsellor in your NSW area, click here.

No Interest Loan Scheme (NILS)

Cancer Council NSW can provide a no interest loan to some patients who are affected by cancer and are financially disadvantaged. Fees and interest are not charged and repayments can be arranged to suit the borrowers’ needs. A strict eligibility and assessment criteria apply and loans can only be used to pay for eligible items.

The following fact sheets and webinars are available from Cancer Council NSW for Financial and Legal support:

Can Assist – Cancer Assistance Network

Can Assist have 52 branches throughout NSW and provide financial assistance to people in country NSW affected by cancer. They may assist by paying for outstanding invoices or providing vouchers.

To apply for financial assistance please contact your closest branch. To assist with the process have the below ready:

  • Complete the request form.
  • Attach a letter from your health care professional (i.e. local doctor, oncology social worker or oncology nurse).
  • Attach a photocopy of the unpaid bill (or a note requesting food or petrol vouchers).
  • Send the request for financial assistance and your supporting documents to your local branch.

*Please note completion of the request form does not automatically guarantee financial assistance.

For more information please visit Can Assist.

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NT

Cancer Council NT are able to provide a one-off grant to help patients who are affected by cancer and are financially disadvantaged. The funds are utilised to pay bills, e.g. phone/power (excluding medical expenses).

Eligibility is assessed at the treatment centre by a health worker and must demonstrate financial hardship by the diagnosis of cancer.

For any assistance regarding the above please call 13 11 20 and you will be put through to your residing state/territory.

For more information, please visit nt.cancer.org.au

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TAS

Financial Assistance Scheme

Cancer Council Tasmania provides financial support to people that have been directly affected and financially disadvantaged by cancer.

A payment is made once only for payment of up to three (3) bills.

To find out how to qualify for the Financial Assistance Scheme, contact the social worker of your treatment centre.

For more information, please visit the Cancer Council Tasmania website.

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SA

Cancer Council SA are able to provide a one-off grant to help patients who are affected by cancer and are financially disadvantaged. The funds are utilised to pay BPay bills and also Telstra vouchers may be allocated.

Eligibility is assessed at the treatment centre by a health worker and has to demonstrate financial hardship by the diagnosis of cancer.

Talk to your social worker first, then call Cancer Council 13 11 20 if you need further assistance.

For more information please click here.

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VIC

Financial Assistance Program

Cancer Council Victoria has a one-off grant. The grant is to assist with living expenses when financial challenges arise due to a cancer diagnosis. The grant is obtained through the hospital where treatment is provided or via a voucher such as Coles/Myer or Telstra- direct via Cancer Council Vic.

Eligibility is assessed with documentation provided by a medical practitioner/social worker stating the financial hardship due to the personal cancer diagnosis.

Fact Sheets – Information provided for people affected by cancer is available ranging from a variety of topics. For example:

  • Dealing with Debts
  • What happens to debt after death?
  • Superannuation & Cancer

You can access the fact sheets above and find out more information about financial assistance here.

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WA

Cancer Council WA have two financial assistance schemes. Both schemes are to to help patients who are affected by cancer and are financially disadvantaged:

Funds provided as a form of bill payment or fuel vouchers for transport to treatment.

Funds for Practical Support – cleaning, gardening and child care.

Eligibility is assessed at the treatment centre by a health worker and has to demonstrate financial hardship by the diagnosis of cancer.

For more information please visit the Cancer Council WA website.

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QLD

*Please note, information for Queensland is currently unavailable.