Travel Assistance

The Pancare Foundation have resourced travel assistance that is available within Australia. Our website provides direct information to assist you with any queries related to travel schemes within each state and territory.


The Cancer Council NSW have a volunteer driver service for patients that require assistance to and from their appointments. Last financial year they assisted 5,891 patients to their appointments.

To find out if this service is available in your state please call Cancer Council 13 11 20 Information and Support.

Isolated Patients Travel & Accommodation Assistance Scheme (IPTAAS)

The IPTAAS is a NSW Government initiated scheme designed to assistance patients that travel long distances for specialist medical treatment. IPTAAS is available for patients who live more than 100kms from their nearest treating specialist or if the combined trips to and from the specialist exceed 200kms per week.

*After September 2015 the subsidy for travel in private vehicle is 22 cents per km.

Public transport is reimbursed less the GST and any booking fee components. Private stay accommodation is $20 per person, per night. Please review the website  for other subsidies and to check if you are eligible for this scheme.


Patient Travel Subsid Scheme (PTSS)

The PTSS can assist patients that live in rural remote areas and is available is the travel is more than 50km to specialist medical services that are not available locally. Travel subsidies for commercial travel (air, bus or rail) are fully reimbursed at the lowest discount rate. A private vehicle is 30 cents per km and private stay accommodation is $10 per person, per night.

Please review the website for conditions and to check if you are eligible for this scheme.


Patient Assisted Travel Scheme (PATS)

The PATS is a WA Government initiated scheme funded by Royalties for Region. This scheme provides subsidy towards the cost of travel and accommodation for patients that travel more than 100km from their nearest eligible medical specialist service (including a telehealth service). PATS also subsidise flights for patients living more than 16 hours’ drive from the nearest treatment centre.

To be reimbursed for accommodation/travel the PATS Application Form is to be completed as well as the PATS Specialist Certificate Form, to be completed by your medical specialist. You can download the application form here.

Please visit their website for eligibility criteria and more information.


Patient Assisted Travel Scheme (PATS)

The PATS is a subsidy program that provides money to pay for some travel, escort and accommodation costs when rural and remote South Australians travel over 100 km each way to see a specialist.

The PATS offers a fuel subsidy of 16 cents per km for car travel, a payment towards the cost of public transport where this is approved, or a payment towards the cost of air travel if this is deemed essential by your local doctor. Conditions apply for Air Travel.

SA Health provide a range of subsidies to assist different patient needs in regards to travel. Patients are  entitled to claim from one scheme only. If they meet all the PATS criteria, they will be directed to apply to PATS.

For more information, please review the PATS Handbook here.


Patient Assisted Travel Scheme (PATS)

PATS is a subsidy program funded by the Northern Territory Government to provide financial assistance to Territorians who are referred by an approved practitioner to the nearest approved specialist medical service. To qualify for the subsidy, travel is to be more than 200 km one way to an approved specialist medical service, or more than 400 km cumulatively in one week for renal or oncology treatment.

For assistance please contact your local PATS office:

  • Royal Darwin Hospital:   8922 8135
  • Katherine Hospital:  8973 9206
  • Gove District Hospital: 8987 0201
  • Alice Springs Hospital:  8951 7846
  • Tennant Creek Hospital:  8962 4262

Please visit their website for conditions and eligibility criteria.


Interstate Patient Travel Assistance Scheme (IPTAS)

IPTAS provides assistance to permanent residents of the ACT towards travel accommodation expenses incurred when referred interstate for medical treatment not available in the ACT.

Please visit their website for conditions and eligibility criteria.


Victorian Patient Transport Assistance Scheme (VPTAS)

VPTAS subsidises costs incurred by rural Victorians who travel more than 100km one way or an average of 500 km a week for one or more weeks to receive approved medical specialist services or a specialist medical treatment. Patients have to pay the first $100 each treatment year. People who are eligible for travel will receive 20 cents per km if a private car has been used. A full reimbursement will be given at economy rate for public transport.

Please visit their website for conditions and eligibility criteria.

Travellers Aid

Travellers Aid is a not for profit organisation that provides the following services for people that require assistance in the Melbourne CBD:

Buggy & Guidance Service

Pick-up service from the bus, taxi or train platform and be taken to taxi or prearranged transport at the Southern Cross Station or can also be arranged at Flinders Street Station.

The Buggy Service is utilised by the vision impaired or people having difficulty with their mobility.

Medical Companion Service

If you are not comfortable with where to go in Melbourne or do not like travelling on transport alone, a medical companion can be booked. A volunteer will accompany you from the station to your medical appointment and bring you back to the station for your return transport home. The companion needs to be booked 48 hours in advance by calling 1300 700 399 or emailing

All services are run from the Southern Cross Station and can be arranged from Flinders Street Station with notice.

For more information, please visit their website.logo-travellers-aid

LINK Community Transport Inc

LINK Community Transport Inc is a not for profit organisation providing transport solutions for people and communities in Melbourne, Victoria.

The service provides door to door transport for people in the community for a variety of reason from personal, social, recreational, educational and health needs.

This is a great service that keeps people in touch with community and delivers them to medical appointments with no stress.

Transport is available in the following local government areas in Melbourne

Banyule Darebin Hume
Moreland Nillumbik Whittlesea
Yarra Melton Wyndham

The cost of this service is as follows:

  • 0-10 kilometres: $4.00 each way
  • 10-20 kilometres: $5.00 each way
  • 20 and more kilometres: $8.00 each way.

There is a phone assessment completed.

For further information please contact the office on 1300 54 65 28 or review the website here


Non-Emergency Patient Transport (NEPT)

Non-Emergency Patient Transport (NEPT) provides transport for patients who require clinical monitoring or assistance but do not need a time-critical emergency ambulance.

The statewide non-emergency service is provided from transport from the patients home to hospital or from hospital to hospital.

NEPT transport patients may wait a minimum of 90 minutes for transfer, hence Non-emergency.

This service has to be authorised by an appropriate health professional by completing the ‘Non-emergency patient transport booking form’


Red Cross Transport

Red Cross Transport has a limited availability to provide assistance with travel to essential medical appointments. The hospital will contact Red Cross to organise transport one week before required.  If available at that stage, the patient will contact Red Cross and confirm transport 3 days before required. As services have been reduced, service may still be cancelled at any stage due to lack of resources.

Please check the Red Cross in your state for additional information.